SER8 - Very low sound/audio until full computer restart

hubear · 发表于 2024-12-19 08:47:23

I have the SER8 8845HS. We have speakers connected to the 3.5mm audio port. The speaks work at normal volume, however after a while, especially after sleep mode - the speaker volume is extremely extremely low. This is then fixed by doing a full computer restart.

I have already installed the latest realtek driver from your website (v 9702), but the issue is still the same.

I have also tried the front and back audio ports, they are doing the same issue.

tuiguang10 · 发表于 2024-12-19 15:23:00

Hello there，

Could you please send us a picture of SN code at the bottom of machine ？

It is recommended that you try updating the driver.
Here is the driver file： https://dr.bee-link.cn/index.php ... 45%2Fupdated-driver
The tutorial: https://lizong.buildin.ai/share/ ... 7-97d8-dc7eac84a4eb

Have a nice day!

hubear · 发表于 2024-12-19 16:38:14

I have PM'd you with the details.

tuiguang10 · 发表于 2024-12-20 15:03:27

hubear replied at 2024-12-19 16:38
I have PM'd you with the details.

Hello there,

It is recommended that you reinstall the latest version of the system file to solve the problem.
Here is the lastest system file: https://mega.nz/file/G7o3SRbZ#C7 ... jQzoYDtrgMpSAjg8q4Q
The tutorial: https://url.bee-link.cn/s88O

Have a nice day!