Need Reinstall Media for SER5

p51d78th

The OS got corrupted somehow on my SER5, I need the reinstall media for it please.
I tried a general Windows 11 Pro install USB but it fails shortly after the first reboot while initializing services.

tuiguang7

Thanks for your letter and sorry for the late reply.，
Pls backup your data firstly, re-installing the system will make your data in your pc lost.
System: https://url.bee-link.cn/P3BU
Tutorial: https://mega.nz/file/KjZHyIqB#0E ... 7nKqlV8FZWu78SVGXS4

Hope it helps, Have a nice day!

p51d78th

Thanks for the files but I seem to keep having the same issue with this image. It starts to apply the update then random turns off and then powers back up. It doesn't stay up for very long at all.

Is there anything that would cause it to power reset while the WINPE OS is running?

tuiguang7

hello , you have reinstalled the system and still having same issue? how about you test it with other ssd ?

p51d78th

I just tried that with the same result. It keeps stopping at roughly the same point. The computer boots and starts going through the steps then during the "Applying image" step around 1% percent the screen goes blank and the computer shuts off.

I just bought this in October and it seemed to be working fine until this past weekend.

tuiguang10

p51d78th replied at 2024-12-04 20:36
I just tried that with the same result. It keeps stopping at roughly the same point. The computer bo ...

Hello there，

Could you please take a picture of the BIOS main screen of your machine for us to see?
Here is the tutorial of how to check the BIOS version: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ .

Maybe your problem can be solved by updating BIOS.

Have a nice day!

p51d78th

Build Version: 5800H604
Build Date:      03/18/2024 09:09:22

tuiguang10

p51d78th replied at 2024-12-05 19:57
Build Version: 5800H604
Build Date:      03/18/2024 09:09:22

Hello there,

I have sent the BIOS file for you, please check your PM.

Have a nice day!