EQ13 USB 3.0/2.0 ports not correct for me.

khaimong

I got my EQ 13 about in September.   I run ubuntu 24.04.

I test the USB ports by "lsusb" and plugging in and out some USB devices, and seeing which hub 2.0/3.0 the plugged in device shows up.

I am finding that the USB ports are not the same as shown in the diagrams with respect to USB 2.0/3.0.   

The front panel USB-type C is showing as being USB 2.0.    The front panel USB-type A is USB-3.x

In the rear, looking from the back, the left most USB-type A is USB 3.0.
The two other USB-type A in the back is USB 2.0

Am I doing something wrong?  Do I need to update the BIOS or something?

tuiguang11@azw-

Can you send us a picture of the lsusb test result to our email:support-pc@bee-link.com
Let us confirm it?

doyltpillager

I don't think you need to update it.

tuiguang11@azw-

doyltpillager replied at 2024-11-11 15:33
I don't think you need to update it.

if you have question ，you can comtect us at email:support-pc@bee-link.com