SER8 (Radeon 780M) Lightroom crashes

rufik · 发表于 2024-10-23 14:38:42

Anyone is experiencing Lightroom crashes on APU with R 780M when using tools like masking, people detection, lens blur, etc? I've bought SER8 to work with Lightroom and those crashes makes it almost useless...lightroom is slowly eating more and more RAM and then crashes.

It looks like Adrenalin drivers have some bug or so. I've tried 24.1.1 and 24.8.1 and 24.10.1 but still the same :/

Maybe someone know what (if) there is an Adrenalin drivers version that works fine with Lightroom? Maybe some BIOS adjustments?

tuiguang4 · 发表于 2024-10-24 15:11:33

Hi there

Please Download the AMD tool and reinstall the drivers. , https://www.amd.com/en/support/download/drivers.html

Please send us a picture of SN number and BIOS version .
So we would be able to know whether it is latest BIOS and send you files accordingly.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

KameronWiza · 发表于 2024-11-12 17:09:08

Update or try a different driver version: You've tried versions 24.1.1, 24.8.1, and 24.10.1. You might want to try rolling back to a more stable version like 23.9.1 or 22.11.2, as some users report that these versions are more stable with Lightroom and other graphics applications.

tuiguang4 · 发表于 2024-11-13 14:43:26

KameronWiza replied at 2024-11-12 17:09
Update or try a different driver version: You've tried versions 24.1.1, 24.8.1, and 24.10.1. You mig ...

Thanks for sharing .

rufik · 发表于 2024-11-26 00:15:35

KameronWiza replied at 2024-11-12 10:09
Update or try a different driver version: You've tried versions 24.1.1, 24.8.1, and 24.10.1. You mig ...

Thanks for tips but Ryzen 8845HS is supported starting from 2024.1.1 version. I've already tried it and a few other as well - no luck :(

rufik · 发表于 2024-11-26 00:36:18

tuiguang4 replied at 2024-10-24 08:11
Hi there

Please Download the AMD tool and reinstall the drivers. , https://www.amd.com/en/support ...

I've already tried to clean & reinstall drivers many times.

Here you are my label and bios version:

SER8 label serial number.jpg

tuiguang6 · 发表于 2024-11-26 16:45:13

Hello there,
**①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc or [https://url.bee-link.cn/AzzB](https://url.bee-link.cn/AzzB)**

**②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

**③Please change another power supply.**

**④Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.**

Big71 · 发表于 2024-12-03 22:47:08

I had similar problems with Lightroom.

As a solution, I uninstalled the complete AMD Adrenaline driver package and only installed the Adrenaline minimal setup. Since then I have no more problems with Lightroom & Photoshop.

The problem was very similar for me. Photoshop used more and more RAM until the computer finally froze. Since changing the driver, I have no longer experienced this.

Good luck.

tuiguang6 · 发表于 2024-12-04 16:34:05

Big71 replied at 2024-12-03 22:47
I had similar problems with Lightroom.

As a solution, I uninstalled the complete AMD Adrenaline dri ...

thank you for your sharing