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SER5 5560U Upgraded memory to 32GB problem

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Post time Yesterday 21:13 From the mobile phone | Show all posts |Read mode
Hi, Can anyone help. Have replaced 16GB ram with 32GB  ram upgrade (all is correct type etc. and know working) Windows system is only seeing 16GB. Any ideas? Do I need to update bios or something? Thanks.
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 Author| Post time Yesterday 22:00 From the mobile phone | Show all posts
System now detects 32GB (2 slots x 16GB) but saying 16.8GB Reserved . How do I make this useable?
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