The U59 driver was sent to you via PM
Can you provide a picture of the machine's SN code and the main page of the bios? We can confirm whether there is a bios update available.
This is a tutorial for checking the bios: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
Looking forward to your reply, wish you have a nice day
Sorry, due to current network issues, we are unable to view the image you sent. Could you please send us the image via email?
Our email:support-pc@bee-link.com