sei8 Any Video is Choppy

rp05 · 发表于 2024-09-16 16:33:37

Hello I am wondering if anybody else is having this problem but it has just recently started for me. Any video i play is playing very choppy sound seems to be ok its just the video thats choppy. I have tried using different players VLC, Kodi and MPC-HC all with same problem. I have tried updating everything and am all up to date on WIndows 11. Any help is very much apprecieated.

tuiguang4 · 发表于 2024-10-04 16:02:23

Hi there,

Please send us a picture of the SN of the PC and a picture of Main page in the BIOS, we will check if you need to update the BIOS.

archon1000000 · 发表于 2025-01-15 16:33:25

Hi,
I have the same problem. My Raspberry Pi 3B, which has physical hard disk and a much slower processor than the BeeLink i5, has better video playback of 720 and 1080 video.

Please let me know if I should update BIOS and drivers.

Thanks!

Support-03 · 发表于 2025-01-16 09:50:59

archon1000000 replied at 2025-01-15 16:33
Hi,
I have the same problem. My Raspberry Pi 3B, which has physical hard disk and a much slower pr ...

Please check your private message.

archon1000000 · 发表于 2025-01-17 15:11:55

I updated with the drivers and BIOS you gave me, but the BIOS is still the same as before.

Support-03 · 发表于 2025-01-20 18:47:00

archon1000000 replied at 2025-01-17 15:11
I updated with the drivers and BIOS you gave me, but the BIOS is still the same as before.

Hi there,

Your BIOS is the latest one.

Support-03 · 发表于 2025-01-20 18:47:54

How about you reinstall the system ?
Here is the tutorial https://url.bee-link.cn/74zu
Please back up the data before the installation.

archon1000000 · 发表于 2025-01-22 00:28:02

Edited by archon1000000 at 2025-01-22 00:33

I don't think that will help. I received the Bee-Link PC from an office office that closed, and I immediately re-installed Windows from recovery. I have second machine that works great with 3 monitors showing price charts for trading, but the machine giving me trouble is the one connected to the TV for watching videos.

Would upgrading the memory help to 16GB help? I only have the original 8GB RAM.

Support-03 · 发表于 2025-01-23 10:08:55

Hi there,
① Lower the resolution and frame rate of the video you're playing. This reduces the workload on your graphics card and can make the video play more smoothly.
② Some background applications may be using system resources and causing conflicts. Try closing unnecessary programs running in the background, especially those that use a lot of CPU or GPU power, like file syncing tools or resource-hungry antivirus software.
③As for upgrading RAM, it can be beneficial if your system is frequently running out of memory. Check the task manager to see if the memory usage is consistently high. If so, adding more RAM can help the system handle multiple processes and video data more efficiently, potentially reducing choppiness.
④Run a disk cleanup to remove temporary files, system files, and other unnecessary data that can take up space and slow down the system.

archon1000000 · 发表于 2025-01-29 16:43:17

Edited by archon1000000 at 2025-01-29 16:48

Not solved, but I have some insight into a possible solution.

I was using the BeeLink with my XiaoMi 86 Max Android TV.  The TV is rated for 4K at 120Hz.

I noticed that Windows on the BeeLink was only offering 30Hz for 4K, and when I tried 60Hz, it reduced 4K to HD.  I connected my laptop with i7 and Nvidia graphics, and still had problems.  Then I realized the HDMI setting in the TV was only providing 30Hz using the HDMI 1.4 spec.

One of the HDMI ports is labelled 120Hz.  With the remote, select the HDMI INPUT port for the BeeLink.  Click the SETTINGS button.  It shows an HDMI mode screen offering
HDMI 1.4 (4K at 30Hz)
2.0 (UHD UHI)
2.1 (4K at 60Hz + ALLM).

I had an 18Gbps HDMI cable which should be 2.0, but it still gave me problems.

I need to buy a 2.1 HDMI cable and try it in 2.1 mode with the laptop and the BeeLink.

Good luck!