SER5 5800 QUESTIONS / COMMENTS

MJH

I have this product for 3 days.
Beelinks website is very slow and almost useless. Surely you can do much better.

How do I creat an account, it only allowes me to sign in.
How do I register my product?
How do I know if I have a 5800 or a 5800 PRO. What are the differances? SN # Y58004GG60253
What app do I need to open the files listed in the updates / download area of support?
Can I remove Windows 11 and install Windows 10 64 home. I hate 11! If yes, procedure?
Windows worked and updated!
Radeon software & driver versions don't match. That took me a long time to resolve. Why did it happen?
Can this be turned on with a remote instead of the on / off button?
Except for Windows 11 I am enjoying this product. I have Kodi installed and it is very responsive compaird to my Raspberry pi 4.
I would have attached a pic of the tag but my phone is not recognized. I hate 11!
No spell check?
Thank you in advance for your help.

tuiguang4

HI ， i am sorry for such inconvenience.
but we are improving the speed for sure.

For your questions here :

How do I creat an account, it only allowes me to sign in.  
(Please email us with your email, we will create the account for you .)

How do I register my product?
(You don`t have to , if anything happens you can email us the SN pic)

How do I know if I have a 5800 or a 5800 PRO. What are the differances? SN # Y58004GG60253
( Please send us SN pic to confirm . one with the pro means usually comes with higher performance )

What app do I need to open the files listed in the updates / download area of support?
( Do you mean the drivers ? (please go to the device manager, choose the driver you want to update > scan for update > choose the driver file from this device )
( For system or bios files we will have tutorial

Can I remove Windows 11 and install Windows 10 64 home. I hate 11! If yes, procedure?
Windows worked and updated!
Please send us a picture of SN on the bottom to confirm. we will send you the procedure


Radeon software & driver versions don't match.
That took me a long time to resolve. Why did it happen?
Drivers update would solve the problem.

Can this be turned on with a remote instead of the on / off button?
You mean WOL function right ? ,
for sure . please email us , we can send you the file.

Except for Windows 11 I am enjoying this product. I have Kodi installed and it is very responsive compaird to my Raspberry pi 4.
I would have attached a pic of the tag but my phone is not recognized. I hate 11!
No spell check?

You can email us for anything you need . also you can attach pics via email.

preparecrash

Really the user support site is often accessible and can discuss interesting topics with people. I do not really agree with what you share. Easy instructions to follow and experience the sources.

tuiguang6

Thank you for your comment.pls feel free to contact our after-sale eamil if you have any questions about using the machine.