SER5 Ryzen 5800H Windows Image

sparkvm · 发表于 2024-11-22 06:17:06

Hi, I need to reinstall the windows 11 pro OS on my Beelink ser5 Max 5800H, could you send me the link to download the image?

Regards

tuiguang7 · 发表于 2024-11-22 13:39:14

hello, pls find it below.
Pls backup your data firstly, re-installing the system will make your data in your pc lost.
System: https://url.bee-link.cn/P3BU
Tutorial: https://mega.nz/file/KjZHyIqB#0E ... 7nKqlV8FZWu78SVGXS4
Hope it helps, Have a nice day!

John_1969 · 发表于 2025-03-31 04:31:56

I have a Beelink SER Max-E AMD Ryzen 7
Serial Number: Y58004AH80885

I need to reinstall Windows 11 on this PC due to issues stemming from a graphics driver locking up the unit and shutting it down.

Can you please send me the link for the image files?

Thak you very much.

tuiguang10 · 发表于 2025-03-31 16:51:41

John_1969 replied at 2025-03-31 04:31
I have a Beelink SER Max-E AMD Ryzen 7
Serial Number: Y58004AH80885

Hello John，

It is recommended that you can go to Microsoft official website to download the corresponding win11 PRO system file to install, this is the tutorial: https://url.bee-link.cn/74zu

Please remember to backup the data.

Have a nice day!

John_1969 · 发表于 2025-04-01 04:06:41

tuiguang10 replied at 2025-03-31 16:51
Hello John，

It is recommended that you can go to Microsoft official website to download the corr ...

I did as you suggested. I was able to get to the desktop, I obtained the driver file from this forum. There were no recognized files other than one for bluetooth.

I attempted to install AMD Adrenaline and all that happened was a black screen showing only the mouse cursor. After that, the unit would not reboot at all unless I reinstalled Windows to try to attempt one of the other previously mentioned steps. This was the problem with this PC that got me to this point to begin with.

Any further suggestions would be greatly appreciated.

Best Regards,

tuiguang10 · 发表于 2025-04-01 16:04:14

John_1969 replied at 2025-04-01 04:06
I did as you suggested. I was able to get to the desktop, I obtained the driver file from this for ...

Hello John,

1、Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc or [https://url.bee-link.cn/AzzB](https://url.bee-link.cn/AzzB)

2、Please take out one RAM and leave the other one in it to test if the RAM is defective or not. You can also use Memtest software to test the RAM.

3、Do you have a spare SSD?

It is recommended that you consider replacing an SSD to try to see if the machine can work properly.

Have a nice day!

John_1969 · 发表于 2025-04-06 03:34:47

tuiguang10 replied at 2025-04-01 16:04
Hello John,

1、Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here ...

I bought this PC for a family member about 6 months ago. I have had the same model for somewhat longer, still working fine.

For this more or less non-workng PC, I have now Installed new RAM, cleaned socket, installed known good SSD with working OS created by my first and still working PC.

The situation remains the same, the PC is locking up, AMD reports a graphics error, and the screen goes black. At this point, I am left to believe we have a hardware issue not related to the RAM, SSD, or the Windows installation.

What are the next steps? I believe that this PC would still be under warranty.

Best Regards,

tuiguang10 · 发表于 2025-04-07 16:12:54

John_1969 replied at 2025-04-06 03:34
I bought this PC for a family member about 6 months ago. I have had the same model for somewhat lo ...

Hello John,

I suggest you send an email to support-pc@bee-link.com.

We will apply for repair or replacement according to the SN picture of your machine and your purchase record.

Have a nice day!