[Solved]Win11 on SER7 keep rebooting intermittently

zhaozyuny · 发表于 2024-07-20 21:25:04

Edited by zhaozyuny at 2025-02-13 20:05

System keep showing warning in Event Viewer:

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1:0x2
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_1022&DEV_14ED&SUBSYS_14531022&REV_00
Secondary Device Name:

Then suddently reboot after blue screen

OS: Win11
Machine SER7

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The restart issue was solved, the root cause is the conflict between Syncthing and Huorong 6.0 caused frequent crashes. After uninstalling both programs, the computer has been running continuously for three months without any issues.

tuiguang4 · 发表于 2024-07-22 15:57:42

Hi there
Please try some solutions here :
1.Please take out the RAM and SSD ,please clean the contacts of the RAM with a rubber.
Then put them back safely and firmly.
Here is the tutorial:
https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc
2.
Use tools like MemTest86+ to test the stability of your memory and hardware. Unstable memory or hardware can cause system errors and blue screens.
3.
Please send us a picture of SN number and BIOS version to our email.
So we would be able to know whether it is latest BIOS and send you files accordingly.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ