GTR 7 7840 Fingerprint malfunction

wyeechen

I found that the fingerprint malfunction.

1. when i lock my computer, it auto unlock back.
2. when i remove the fingerprint, then it wont auto unlock.
3. when i add back my fingerprint, before I register my fingerprint, it auto register itself, like an invisible finger touching on it.

How do I fix it?
I am using GTR 7 7840HS.

Attach with my bios screenshot, in case it helps.

wyeechen

Doesn't matter now.

After I have removed the fingerprint device from Device Manager and add it back (download from BeeLink's driver), then it works again.

tuiguang13

Hello there,
Glad to get that news.
Thanks for your sharing.