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EQ12 When rebooting from OS, Stuck on black screen.

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Post time 5 day(s) ago | Show all posts |Read mode
Hi Beelink.

I have an issue: EQ12 When rebooting from OS, Stuck on black screen.
Also, is there a newer BIOS?

BIOS Information
        Vendor: American Megatrends International, LLC.
        Version: N95V104
        Release Date: 03/17/2023
        Address: 0xF0000
        Runtime Size: 64 kB
        ROM Size: 0 MB



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Post time 4 day(s) ago | Show all posts
Our latest bios is for N95V106, please contact our email and we will send you the latest bios: support-pc@bee-link.com
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 Author| Post time 3 day(s) ago | Show all posts
tuiguang11@azw- replied at 2024-06-24 10:51
Our latest bios is for N95V106, please contact our email and we will send you the latest bios:

Hi again.

what about the problem I have?
“I have an issue: EQ12 When rebooting from OS, Stuck on black screen.“

Will a new bios solve this, or?

BR Anders
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Post time The day before yesterday 09:30 | Show all posts
LordNam replied at 2024-06-25 08:51
Hi again.

what about the problem I have?

Please rest assured that our machine has a one-year warranty period, and we will provide you with suggestions. Please try the following methods
**Don't worry, the PC has one-year warranty. Please send us a picture of SN on the bottom of the PC and a picture of the purchase record. Here are some potential solutions:**

**①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc**

**②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

**③Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.**

**④Please change another power supply.**

**⑤Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.**

⑥Update graphics driver:  Please uninstall the graphic driver in the device manager and install the new one.  driver send to you by pm
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