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Hello there,
Please send us a picture of the purchase record and a picture of the SN on the bottom of the PC
① Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
② If updating the BIOS cannot solve the problem, please adjust the fan speed.
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS--Advanced---AMD CBS--SMU COMMON options---fan control----Choose manual---fan table--- manual -- adjust the temperature.
Then you can set corresponding data, such as below data.
[Fan off temperature limit] : 35
[Fan start temperature limit] : 40
[Fan full speed temperature limit] : 90
[Fan start PWM] : 65
③ Please adjust the VRAM in the BIOS, sometimes changing the VRAM can also help.
④Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost.
⑤Remove the fan, clean it and apply a very small amount of nonconducting lubricant to the shaft
and reassemble the unit
Have a nice day! |
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