Hello there,
could you pls send us the picture of the SN on the bottom of the PC?so that we can confirm the model of your machine.
and could you take a picture of the connector to us?so that we can help you better.
Hello there,
you mean you have returned your machine?if you have any question in using your machine,pls contact our after-sale address:support-pc@bee-link.com
This 4 pin connector is unused, it may be on the board because perhaps it has been planned to be used for a fan or power for an SSD but the design does not allow to install additional SSDs or fans. Please ignore this 4 pin connector.