additional SSD stopped working

JVS · Post time 2024-04-19 07:15:57

Had the beelink a good while now, installed a additional 2TB SSD and it's been working great. Today I couldn't access the drive and upon rebooting it wouldn't boot up. Couldn't see the drive in bios so I removed it and pc boots up fine. I'm going to test the drive on my old pc (I've got it somewhere in the garage) but from what I've read this is a common issue. External drive looks like my best option at this point but any suggestions appreciated.

Support-03 · Post time 2024-04-20 12:50:41

Hello there,
Please send us a picture of the SN on the bottom of the PC.
Please also check if the SATA cable is fine or not.

JVS · Post time 2024-04-21 03:01:54

It turned out to be the ssd after all, it seemed to be intermittent fault then died completely, apologies.

Support-03 · Post time 2024-04-22 11:46:51

Hi there，

It is OK.
Any questions, please do let us know.