I can't fully install Windows

777alex

Good afternoon. I bought a mini PC. At the first launch, I reached an obstacle in the form of the requirement "Setting up a place of work or an educational institution" (some kind of Armstrong company). If I choose to log in another way. then there is a requirement to insert a USB key. There is no way to get around it. What to do?

tuiguang7

Thanks for your letter and sorry for the late reply.
May I have a picture of the sn code on the bottom of the machine ？
How about you try to get into the security mode and then reset the system to see if that could work.

Here is the steps,
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset