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SER5 5800H Low performance in boost 1 core 5800H602

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Post time 2024-03-22 05:01:08 | Show all posts |Read mode
Edited by DES at 2024-03-22 17:24

Good afternoon.
Help me to understand.
In reviews, the processor shows a frequency of 4.4 GHz and scores 600+ CPU-Z points per core.
My SER5 5800N does not raise the frequency above 4.0 GHz and scores 540 points for 1 core.
Tell me why (boost) does not raise the frequency above 4.0 GHz? (processor temperature 60, performance mode enabled in BIOS)
Tell me what needs to be enabled in the BIOS settings (5800H6002)?
How can I get 4.4 GHz with 1 core loaded?
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 Author| Post time 5 day(s) ago | Show all posts
tuiguang9 replied at 2024-04-12 09:20
Hello there.

You need to run the machine under load, as soon as the load goes up, the turbo frequ ...


Thanks Cap Obvious
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 Author| Post time 2024-03-29 02:59:41 | Show all posts

Tell me what conditions should be?
To get this result.

I want the performance I paid for.
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Post time 2024-03-22 17:53:08 | Show all posts
Hello there,
the frenquency is  automatic,it can't be adjust in the bios.
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 Author| Post time 2024-03-22 18:39:41 | Show all posts

Why doesn’t my frequency rise above 4.0 GHz?

Who will give me the answer?

I tried reinstalling Windows.
I reset the BIOS settings.
the problem is not solved.
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 Author| Post time 2024-03-22 18:41:07 | Show all posts
Perhaps I have a defective product?
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Post time 2024-03-23 12:06:15 | Show all posts
Hello here,
CPUs often have the function of automatic frequency adjustment, which means that their power consumption fluctuates within a certain range.and your machine can work well now,right?
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 Author| Post time 2024-03-25 17:32:02 | Show all posts
tuiguang6 replied at 2024-03-23 12:06
Hello here,
CPUs often have the function of automatic frequency adjustment, which means that their p ...


what device do you have?
Do you increase the frequency to 4.4?
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Post time 2024-03-25 17:43:08 | Show all posts
Hello there,
we are the after-sale customer service for Beelink,we have asked the related tecnical satff,the frequency can not be adjusted.
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 Author| Post time 2024-03-26 17:03:37 | Show all posts
Edited by DES at 2024-03-26 17:07

How can I get the promised performance?

Is the manufacturer deceiving customers?
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Post time 2024-03-27 16:30:20 | Show all posts
HI ,
May i know what`s your configuration ?

Because the Testing environment is  :
AMD Ryzen 7 5800H processor, AMD Radeon 2000MHz graphics,
32G(16*2) 3200MHz memory,
M.2 PCle 1TB SSD,
1080p, 30°C ambient temperature.
*Test results may vary due to environmental changes.
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 Author| Post time 2024-03-27 18:30:59 | Show all posts
Edited by DES at 2024-03-27 18:35

My device: Beelink SER5 PRO MAX 5800H 32GB 2/16 M.2 PCle 1TB

1. I set the settings in the BIOS (performance)
2. in Windows power settings set (performance mode)
3. The processor temperature does not stayabove 60-70
4. installed new drivers
5. I installed different versions of Windows (the problem remained)

Please help me get the declared performance.
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