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My SEI8 is randomly powering off

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Post time 2024-03-15 01:55:47 | Show all posts |Read mode
My SEI8 is randomly powering off ... i hear a slight click and then no power.

Any ideas?
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Post time 2024-03-15 09:19:16 | Show all posts
Don't worry, the PC has one-year warranty. Please send us a picture of SN on the bottom of the PC and a picture of the purchase record. Here are some potential solutions:

①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc

②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

③Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.**

④Please change another power supply.**

⑤Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.**

⑥Update graphics driver:  Please uninstall the graphic driver in the device manager and install the new one. Here is the driver source :
https://www.bee-link.com/cms/support/productlist?id=7, click the item model , then you can find the related driver.

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