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EQ12 stability problem on SATA at 6Gbps

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llevet

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Post time 2024-03-05 22:08:46 | Show all posts |Read mode
Hi,
I'm running Debian 12 on my EQ12 and i add a 500GB Samsung SSD 870 inside.

After booting, there is lot of kernel message on dmesg about ATA error on disk.

If i force the kernel to put the sata at max 3Gbps (grub linux command line "libata.force=3.0Gbps quiet"  all is ok.
When i restart with sata at 6Gbps, problem reappear, until the kernel decide to fallbak to 3Gbps and reset the controler.


Forcing to 3Gbps on kernel command is resolved the problem but the bandwith with the SSD is cutting by half ...

Replace the SSD by a other brand give me the same problem.



It seem the flat cable inside is poor quality for 6Gbps transfert ...

Is someone have the same problem ?



Boot :



....
Feb 27 20:56:32 storage kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Feb 27 20:56:32 storage kernel: ata2.00: supports DRM functions and may not be fully accessible
Feb 27 20:56:32 storage kernel: ata2.00: ATA-11: Samsung SSD 870 EVO 500GB, SVT02B6Q, max UDMA/133
Feb 27 20:56:32 storage kernel: ata2.00: 976773168 sectors, multi 1: LBA48 NCQ (depth 32), AA
Feb 27 20:56:32 storage kernel: ata2.00: Features: Trust Dev-Sleep NCQ-sndrcv
Feb 27 20:56:32 storage kernel: ata2.00: supports DRM functions and may not be fully accessible
Feb 27 20:56:32 storage kernel: ata2.00: configured for UDMA/133
Feb 27 20:56:32 storage kernel: scsi 1:0:0:0: Direct-Access     ATA      Samsung SSD 870  2B6Q PQ: 0 ANSI: 5
Feb 27 20:56:32 storage kernel: ata2.00: Enabling discard_zeroes_data
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] 976773168 512-byte logical blocks: (500 GB/466 GiB)
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] Write Protect is off
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] Mode Sense: 00 3a 00 00
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] Preferred minimum I/O size 512 bytes
Feb 27 20:56:32 storage kernel: ata2.00: Enabling discard_zeroes_data
Feb 27 20:56:32 storage kernel:  sda: sda1 sda2 sda3
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] supports TCG Opal
Feb 27 20:56:32 storage kernel: sd 1:0:0:0: [sda] Attached SCSI disk
...


Feb 27 21:00:25 storage kernel: ata2.00: exception Emask 0x10 SAct 0x80f0000f SErr 0x400100 action 0x6 frozen
Feb 27 21:00:25 storage kernel: ata2.00: irq_stat 0x08000000, interface fatal error
Feb 27 21:00:25 storage kernel: ata2: SError: { UnrecovData Handshk }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:00:70:10:d7/0a:00:21:00:00/40 tag 0 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/90:08:70:1a:d7/01:00:21:00:00/40 tag 1 ncq dma 204800 out
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:10:00:1c:d7/0a:00:21:00:00/40 tag 2 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:18:00:26:d7/0a:00:21:00:00/40 tag 3 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/90:a0:90:f7:d6/04:00:21:00:00/40 tag 20 ncq dma 598016 out
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:a8:90:ed:d6/0a:00:21:00:00/40 tag 21 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/d8:b0:b8:e8:d6/04:00:21:00:00/40 tag 22 ncq dma 634880 out
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:b8:b8:de:d6/0a:00:21:00:00/40 tag 23 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:25 storage kernel: ata2.00: cmd 61/00:f8:b8:d4:d6/0a:00:21:00:00/40 tag 31 ncq dma 1310720 ou
                                         res 40/00:a8:90:ed:d6/00:00:21:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:25 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:25 storage kernel: ata2: hard resetting link

....

Feb 27 21:00:36 storage kernel: ata2: limiting SATA link speed to 3.0 Gbps
Feb 27 21:00:36 storage kernel: ata2.00: exception Emask 0x10 SAct 0x1f80 SErr 0x400100 action 0x6 frozen
Feb 27 21:00:36 storage kernel: ata2.00: irq_stat 0x08000000, interface fatal error
Feb 27 21:00:36 storage kernel: ata2: SError: { UnrecovData Handshk }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:38:00:9c:0a/0a:00:04:00:00/40 tag 7 ncq dma 1310720 ou
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:40:00:a6:0a/0a:00:04:00:00/40 tag 8 ncq dma 1310720 ou
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:48:00:b0:0a/0a:00:04:00:00/40 tag 9 ncq dma 1310720 ou
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:50:00:ba:0a/0a:00:04:00:00/40 tag 10 ncq dma 1310720 ou
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:58:00:c4:0a/04:00:04:00:00/40 tag 11 ncq dma 524288 out
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Feb 27 21:00:36 storage kernel: ata2.00: cmd 61/00:60:00:c8:0a/0a:00:04:00:00/40 tag 12 ncq dma 1310720 ou
                                         res 40/00:38:00:9c:0a/00:00:04:00:00/40 Emask 0x10 (ATA bus error)
Feb 27 21:00:36 storage kernel: ata2.00: status: { DRDY }
Feb 27 21:00:36 storage kernel: ata2: hard resetting link
Feb 27 21:00:36 storage kernel: ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
...


Thanks.


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tuiguang11@azw-

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Post time 2024-03-07 17:43:38 | Show all posts
Can you contact our email address? Let us help you better:support-pc@bee-link.com
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AlexDek

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Post time 2024-03-08 19:22:18 | Show all posts
I have the same problem :
EQ-12 N100 16GB  with Samsung SSD 870 EVO 2TB.
These errors do not appear all the time, but periodically throughout the day, in my case.
=================
Mar 08 09:32:53 kernel: ata2.00: exception Emask 0x10 SAct 0xb0001fff SErr 0x480100 action 0x6 frozen
Mar 08 09:32:53 kernel: ata2.00: irq_stat 0x08000000, interface fatal error
Mar 08 09:32:53 kernel: ata2: SError: { UnrecovData 10B8B Handshk }
Mar 08 09:32:53 kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Mar 08 09:32:53 kernel: ata2.00: cmd 61/40:00:00:48:a7/05:00:16:00:00/40 tag 0 ncq dma 688128 out
                                               res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
Mar 08 09:32:53 kernel: ata2.00: status: { DRDY }
Mar 08 09:32:53 kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Mar 08 09:32:53 kernel: ata2.00: cmd 61/c0:08:40:4d:a7/02:00:16:00:00/40 tag 1 ncq dma 360448 out
                                               res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
Mar 08 09:32:53 kernel: ata2.00: status: { DRDY }
Mar 08 09:32:53 kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Mar 08 09:32:53 kernel: ata2.00: cmd 61/40:10:00:50:a7/05:00:16:00:00/40 tag 2 ncq dma 688128 out
                                               res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
Mar 08 09:32:53 kernel: ata2.00: status: { DRDY }
......
.....
.....
Mar 08 09:32:53 kernel: ata2: hard resetting link
Mar 08 09:32:53 kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Mar 08 09:32:53 kernel: ata2.00: supports DRM functions and may not be fully accessible
Mar 08 09:32:53 kernel: ata2.00: supports DRM functions and may not be fully accessible
Mar 08 09:32:53 kernel: ata2.00: configured for UDMA/133
Mar 08 09:32:53 kernel: ata2: EH complete
Mar 08 09:32:53 kernel: ata2.00: Enabling discard_zeroes_data

====================
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tuiguang11@azw-

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Post time 2024-03-11 19:53:48 | Show all posts
AlexDek replied at 2024-03-08 19:22
I have the same problem :
EQ-12 N100 16GB  with Samsung SSD 870 EVO 2TB.
These errors do not appear  ...

Can you try reinstalling the system or trying a different hard drive?
Please also contact our email address:support-pc@bee-link.com
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