GPU always at 99% when i game.

Xen0pi

Hi there.


My PC is running perfectly, but when i try to game the GPU just flies to 99%. The game runs perfectly but after 5mins or 40mins it crashes. Then 2 things can happen. It can crash my hole PC so it restarts or it just crashes the game. Ive tried CS (Not CS2), The Forest, Tekken 7 and Destiny, but happends in every game I try. Even in the Menus when i havent even started a game yet. Tried running every game on the lowest res but that doesnt do anything. Sometimes it also times out the drivers. i think ive tried everything by now... Has this happened to anyone else? Just bought it last year in the December, so it's pretty much brand new.

PC: GTR7 Pro 7940HS


Best regards.

tuiguang10

Hello there，

Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!

Xen0pi

tuiguang10 replied at 2024-03-11 13:42
Hello there，

Here is the Beelink support team email

Thanks for reply, I am in contact with support now

tuiguang10

Xen0pi replied at 2024-03-19 04:14
Thanks for reply, I am in contact with support now

Hello there，

I hope you will be satisfied with our reply.

Have a nice day!

Xen0pi

If I want to upgrade from 32gb to 64gb ram, which onces/brand should I use for the best performance?

tuiguang10

Xen0pi replied at 2024-03-19 23:11
If I want to upgrade from 32gb to 64gb ram, which onces/brand should I use for the best performance?

Hello there，

It is recommended that you buy one 32GB RAM of the same brand as your original SSD, or buy two 32GB RAM of the same brand at the same time.

Generally, we recommend that customers install the same brand of RAM or SSD when upgrading RAM or SSD inside the machine, which is not easy to have compatibility problems.

Recommended brands: KINGSTON, CRUCIAL, SAMSUNG.

Have a nice day!

Xen0pi

tuiguang10 replied at 2024-03-20 09:04
Hello there，

It is recommended that you buy one 32GB RAM of the same brand as your original SSD, ...

Can you maybe link to some ram that I could buy? Would like to upgrade to 64gb.

tuiguang10

Xen0pi replied at 2024-03-21 02:36
Can you maybe link to some ram that I could buy? Would like to upgrade to 64gb.

Hello there，

We generally do not recommend purchase links directly to our customers.

You can search and buy on Amazon yourself according to our recommended brands.
Recommended brands: KINGSTON, CRUCIAL, SAMSUNG.

If there is anything else we can help you with, please feel free to contact us.

Have a nice day!

Xen0pi

tuiguang10 replied at 2024-03-21 10:43
Hello there，

We generally do not recommend purchase links directly to our customers.

I found 2x32gb ram from Crucial, and contacted support to ask if they would work and they said yes. So I just ordered them and they will be here on Wednesday.

Let’s see if this will boost the pc a little. :)

tuiguang10

Xen0pi replied at 2024-03-23 00:42
I found 2x32gb ram from Crucial, and contacted support to ask if they would work and they said yes ...

Hello there，

I hope you can get a satisfactory result.

Have a great weekend!