ser6 pro 7735HS win10 usb trouble.

Nixdorf2k

Hello.  I need to use windows 10. but for some reason the front usb3 port next to the type-c does not work in this OS.  Are there any options to solve this problem?

tuiguang4

HI , Glad to help ,
1. go to the device manager , uninstall the USB driver and update it .
and try this as well:
2. CLR CMOS
First, please unplug the power supply and HDMI cable. 
Secondly, Please hit the "CLR CMOS" button for about 10 seconds.
Ten minutes later, plug the power supply and HDMI cable, turn on the PC again, 
See if it works.  Please try few more times.

Nixdorf2k

Hello.  I tried the instructions above.  and this is what I can say.  If you go into the BIOS and do a reset, it works once.  further this port detects only usb2 devices.  and you need to reset the BIOS again.

tuiguang6

Hello there,
you can try to uninstall the USB driver and install it again,this is the driver file:https://beelink.oss-cn-hongkong. ... n11_%20v1.1_X64.zip
Hope it can help you!