SER7 won't boot into windows, stuck on BIOS

maier540 · 发表于 2024-02-26 03:38:18

Honestly, I'm quite upset. This is my second Beelink SER7 that's having issues in the last three months. The previous one used to take almost 30 minutes to boot. I replaced the previous one, but now, just after 31 days of buying it, I'm facing problems again.My SER7 suddenly got stuck in BIOS. It's not booting into the operating system at all.

I attempted swiping the SSD and also pressed the clear CMOS button, but it didn't work.Can you help?

maier540 · 发表于 2024-02-26 03:40:23

(picture of serial number)

Support-03 · 发表于 2024-02-26 10:51:20

maier540 replied at 2024-02-26 03:40
(picture of serial number)

Hello there,

Sorry for the trouble.

Please send us a picture of the purchase record and a picture of the SN on the bottom of the PC.

Here are the possible solutions:

①Please press delete key as soon as you restart the PC, so that you can go to BIOS. Then go to boot page, set SSD as the first option. Please also send us a picture of the page of Safe&Exit.

②Please take out the SSD and reset it securely.

③Please reinstall the system. Here is the system file https://mega.nz/file/C3wRnA7R#ny ... js_Fi5fZRk5O09qwNTc
Here is the picture tutorial https://beelink.oss-cn-hongkong. ... ystem%20Tutoria.pdf
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oC ... F7eHDqGsmVghNekhsP4

maier540 · 发表于 2024-02-27 01:05:44

Thank you very much for the support.
But with this system file I can't re-install windows 11

It boots from USB but then stops with the installation on this screen (images attached)

tuiguang4 · 发表于 2024-02-27 14:08:09

HI ，
Did you follow the tutorial previously sent?
please also try different USB ports and another USB hard disk?
and Direct the PC to boot from the correct USB port.

lucianoaf8 · 发表于 2024-10-20 02:20:57

I'm facing the same problem. Any solution?

tuiguang10 · 发表于 2024-10-21 15:14:15

lucianoaf8 replied at 2024-10-20 02:20
I'm facing the same problem. Any solution?

Hello there，

Could you please send us a picture of  SN code at the bottom of machine and a picture of purchase invoice?

1、Please try to reset the system:
1）Enter the safe mode, and reset the system.
      Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
      Do this many times until Windows  boots into the Recovery Environmen.

2）If Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.
      Please try each option one at a time, then see of Windows will boot . . .
      Go to Troubleshoot - Advanced Option - Startup Repair
      See if Windows startup can repair itself
      Go to Troubleshoot - Advanced Option - System Restore
      Check to see if you have a restore point you can go back to
      If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
      Upon restart, press 4 to enter Safe Mode
      Once in Safe Mode, backup your data if you do not already have a backup
      Open Device Manager and check to make sure all your Drivers are up to date
      Reboot to see if Windows will start Normally

3）If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
      Choose to keep your files and apps, just your files or to keep nothing
      Then start the Reset

2、Please try to reinstall the system:
We will wait for your SN picture and send you the corresponding system file.

Have a nice day!

Lemur · 发表于 2025-02-22 14:11:32

Support-03 replied at 2024-02-26 10:51
Hello there,

Sorry for the trouble.

Hello Support
I am also trying to fix SER7 not booting after 24H2 update.
I can not get any windows screen.
I tried to Reset PC from recovery options but it also fail.
Now only Beelink logo and then crash to no display output.

I am able to boot linux and other OS but not windows.
The link you provide for 22H2 on megaNZ not allowed more than 5GB download without payment.
Could you please provide the RAR file to another location for all users to access - maybe on your server?
Thanks, look forward to your reply.

G.

tuiguang10 · 发表于 2025-02-24 15:47:32

Lemur replied at 2025-02-22 14:11
Hello Support
I am also trying to fix SER7 not booting after 24H2 update.
I can not get any window ...

Hello there,

It is recommended that you can go to Microsoft official website to download the corresponding win11 system file to install, this is the tutorial: https://url.bee-link.cn/74zu

Please remember to backup the data.

Have a nice day!