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ATA errors in SER 5 Pro

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Post time 2024-02-22 14:46:15 | Show all posts |Read mode
So I have 2 SSD:

- nvme 2TB Crucial
- 2.5" 2TB Crucial

both are new but recently I am getting errors related to 2.5":

  1. <div>[ 1561.040453] ata1.00: exception Emask 0x10 SAct 0xfe000 SErr 0x4c0000 action 0x6 frozen
  2. [ 1561.040759] ata1.00: irq_stat 0x08000000, interface fatal error
  3. [ 1561.041053] ata1: SError: { CommWake 10B8B Handshk }
  4. [ 1561.041292] ata1.00: failed command: WRITE FPDMA QUEUED
  5. [ 1561.041535] ata1.00: cmd 61/00:68:30:6f:af/01:00:49:00:00/40 tag 13 ncq dma 131072 out
  6.                         res 40/00:01:09:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  7. [ 1561.041965] ata1.00: status: { DRDY }
  8. [ 1561.042145] ata1.00: failed command: WRITE FPDMA QUEUED
  9. [ 1561.042321] ata1.00: cmd 61/00:70:30:71:af/01:00:49:00:00/40 tag 14 ncq dma 131072 out
  10.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  11. [ 1561.042666] ata1.00: status: { DRDY }
  12. [ 1561.042842] ata1.00: failed command: WRITE FPDMA QUEUED
  13. [ 1561.043029] ata1.00: cmd 61/00:78:30:70:af/01:00:49:00:00/40 tag 15 ncq dma 131072 out
  14.                         res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  15. [ 1561.043427] ata1.00: status: { DRDY }
  16. [ 1561.043646] ata1.00: failed command: WRITE FPDMA QUEUED
  17. [ 1561.043839] ata1.00: cmd 61/e0:80:18:a6:92/00:00:49:00:00/40 tag 16 ncq dma 114688 out
  18.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  19. [ 1561.044223] ata1.00: status: { DRDY }
  20. [ 1561.044391] ata1.00: failed command: WRITE FPDMA QUEUED
  21. [ 1561.044630] ata1.00: cmd 61/00:88:30:72:af/01:00:49:00:00/40 tag 17 ncq dma 131072 out
  22.                         res 40/00:01:09:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  23. [ 1561.045035] ata1.00: status: { DRDY }
  24. [ 1561.045272] ata1.00: failed command: WRITE FPDMA QUEUED
  25. [ 1561.045470] ata1.00: cmd 61/00:90:30:73:af/01:00:49:00:00/40 tag 18 ncq dma 131072 out
  26.                         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  27. [ 1561.045898] ata1.00: status: { DRDY }
  28. [ 1561.046103] ata1.00: failed command: WRITE FPDMA QUEUED
  29. [ 1561.046302] ata1.00: cmd 61/80:98:68:05:18/00:00:49:00:00/40 tag 19 ncq dma 65536 out
  30.                         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  31. [ 1561.046714] ata1.00: status: { DRDY }
  32. [ 1561.046924] ata1: hard resetting link
  33. [ 1561.524451] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
  34. [ 1561.525712] ata1.00: supports DRM functions and may not be fully accessible
  35. [ 1561.526964] ata1.00: supports DRM functions and may not be fully accessible
  36. [ 1561.528072] ata1.00: configured for UDMA/133
  37. [ 1561.538455] ata1: EH complete
  38. [ 1570.304487] ata1.00: exception Emask 0x10 SAct 0xff00000 SErr 0x400000 action 0x6 frozen
  39. [ 1570.304996] ata1.00: irq_stat 0x08000000, interface fatal error
  40. [ 1570.305302] ata1: SError: { Handshk }
  41. [ 1570.305570] ata1.00: failed command: WRITE FPDMA QUEUED
  42. [ 1570.305836] ata1.00: cmd 61/d8:a0:68:7a:b9/00:00:49:00:00/40 tag 20 ncq dma 110592 out
  43.                         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  44. [ 1570.306284] ata1.00: status: { DRDY }
  45. [ 1570.306501] ata1.00: failed command: WRITE FPDMA QUEUED
  46. [ 1570.306715] ata1.00: cmd 61/d8:a8:40:7b:b9/00:00:49:00:00/40 tag 21 ncq dma 110592 out
  47.                         res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  48. [ 1570.307148] ata1.00: status: { DRDY }
  49. [ 1570.307364] ata1.00: failed command: WRITE FPDMA QUEUED
  50. [ 1570.307580] ata1.00: cmd 61/00:b0:18:7c:b9/01:00:49:00:00/40 tag 22 ncq dma 131072 out
  51.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  52. [ 1570.308017] ata1.00: status: { DRDY }
  53. [ 1570.308236] ata1.00: failed command: WRITE FPDMA QUEUED
  54. [ 1570.308504] ata1.00: cmd 61/00:b8:18:7d:b9/01:00:49:00:00/40 tag 23 ncq dma 131072 out
  55.                         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  56. [ 1570.308945] ata1.00: status: { DRDY }
  57. [ 1570.309174] ata1.00: failed command: WRITE FPDMA QUEUED
  58. [ 1570.309391] ata1.00: cmd 61/d0:c0:18:7e:b9/00:00:49:00:00/40 tag 24 ncq dma 106496 out
  59.                         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  60. [ 1570.309830] ata1.00: status: { DRDY }
  61. [ 1570.310048] ata1.00: failed command: WRITE FPDMA QUEUED
  62. [ 1570.310265] ata1.00: cmd 61/d8:c8:e8:7e:b9/00:00:49:00:00/40 tag 25 ncq dma 110592 out
  63.                         res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  64. [ 1570.310704] ata1.00: status: { DRDY }
  65. [ 1570.310922] ata1.00: failed command: WRITE FPDMA QUEUED
  66. [ 1570.311139] ata1.00: cmd 61/d0:d0:c0:7f:b9/00:00:49:00:00/40 tag 26 ncq dma 106496 out
  67.                         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  68. [ 1570.311578] ata1.00: status: { DRDY }
  69. [ 1570.311797] ata1.00: failed command: WRITE FPDMA QUEUED
  70. [ 1570.312021] ata1.00: cmd 61/08:d8:98:84:e8/00:00:de:00:00/40 tag 27 ncq dma 4096 out
  71.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  72. [ 1570.312508] ata1.00: status: { DRDY }
  73. [ 1570.312727] ata1: hard resetting link
  74. [ 1570.788698] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
  75. [ 1570.790414] ata1.00: supports DRM functions and may not be fully accessible
  76. [ 1570.792517] ata1.00: supports DRM functions and may not be fully accessible
  77. [ 1570.793824] ata1.00: configured for UDMA/133
  78. [ 1570.804287] ata1: EH complete
  79. [ 1718.320491] ata1.00: exception Emask 0x10 SAct 0x2 SErr 0x400000 action 0x6 frozen
  80. [ 1718.320929] ata1.00: irq_stat 0x08000000, interface fatal error
  81. [ 1718.321215] ata1: SError: { Handshk }
  82. [ 1718.321464] ata1.00: failed command: WRITE FPDMA QUEUED
  83. [ 1718.321679] ata1.00: cmd 61/a0:08:d0:ca:d4/05:00:7b:00:00/40 tag 1 ncq dma 737280 out
  84.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  85. [ 1718.322115] ata1.00: status: { DRDY }
  86. [ 1718.322338] ata1: hard resetting link
  87. [ 1718.792778] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
  88. [ 1718.794620] ata1.00: supports DRM functions and may not be fully accessible
  89. [ 1718.796754] ata1.00: supports DRM functions and may not be fully accessible
  90. [ 1718.797987] ata1.00: configured for UDMA/133
  91. [ 1718.808368] ata1: EH complete
  92. [ 1907.372517] ata1: limiting SATA link speed to 3.0 Gbps
  93. [ 1907.372895] ata1.00: exception Emask 0x10 SAct 0xfefc00ff SErr 0x400000 action 0x6 frozen
  94. [ 1907.373184] ata1.00: irq_stat 0x08000000, interface fatal error
  95. [ 1907.373467] ata1: SError: { Handshk }
  96. [ 1907.373743] ata1.00: failed command: WRITE FPDMA QUEUED
  97. [ 1907.373952] ata1.00: cmd 61/f0:00:b8:07:d3/07:00:83:00:00/40 tag 0 ncq dma 1040384 ou
  98.                         res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  99. [ 1907.374408] ata1.00: status: { DRDY }
  100. [ 1907.374627] ata1.00: failed command: WRITE FPDMA QUEUED
  101. [ 1907.374850] ata1.00: cmd 61/10:08:a8:0f:d3/00:00:83:00:00/40 tag 1 ncq dma 8192 out
  102.                         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  103. [ 1907.375334] ata1.00: status: { DRDY }
  104. [ 1907.375582] ata1.00: failed command: WRITE FPDMA QUEUED
  105. [ 1907.375801] ata1.00: cmd 61/40:10:b8:0f:d3/05:00:83:00:00/40 tag 2 ncq dma 688128 out
  106.                         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  107. [ 1907.376256] ata1.00: status: { DRDY }
  108. [ 1907.376490] ata1.00: failed command: WRITE FPDMA QUEUED
  109. [ 1907.376701] ata1.00: cmd 61/b0:18:f8:14:d3/02:00:83:00:00/40 tag 3 ncq dma 352256 out
  110.                         res 40/00:01:09:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  111. [ 1907.377174] ata1.00: status: { DRDY }
  112. [ 1907.377388] ata1.00: failed command: WRITE FPDMA QUEUED
  113. [ 1907.377622] ata1.00: cmd 61/50:20:b8:17:d3/06:00:83:00:00/40 tag 4 ncq dma 827392 out
  114.                         res 40/00:01:09:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  115. [ 1907.378097] ata1.00: status: { DRDY }
  116. [ 1907.378335] ata1.00: failed command: WRITE FPDMA QUEUED
  117. [ 1907.378583] ata1.00: cmd 61/b0:28:08:1e:d3/01:00:83:00:00/40 tag 5 ncq dma 221184 out
  118.                         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  119. [ 1907.379032] ata1.00: status: { DRDY }
  120. [ 1907.379253] ata1.00: failed command: WRITE FPDMA QUEUED
  121. [ 1907.379477] ata1.00: cmd 61/68:30:b8:1f:d3/06:00:83:00:00/40 tag 6 ncq dma 839680 out
  122.                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x10 (ATA bus error)
  123. [ 1907.393631] ata1.00: status: { DRDY }
  124. [ 1907.393870] ata1: hard resetting link
  125. [ 1907.872457] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
  126. [ 1907.873803] ata1.00: supports DRM functions and may not be fully accessible
  127. [ 1907.875247] ata1.00: supports DRM functions and may not be fully accessible
  128. [ 1907.876289] ata1.00: configured for UDMA/133
  129. [ 1907.886808] ata1: EH complete</div>
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I checked the connectors on both motherboard and the SSD - both are super ok.
What is the problem?
I tried another SSD - the problem remains.
Any solution?
The box is 1 year old

Thank you for help

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Post time 2024-02-22 17:10:58 | Show all posts
Hello, may I know could your hdd be recognized in the bios? you could try to change the format of your hdd to MBR, and you could check the sata cable , if it's broken or something, thanks
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 Author| Post time 2024-02-22 23:43:45 | Show all posts
I checked the cable and swapped the SSD with another one - that is not the issue
I shall not reformat the disk - there is Proxmox on it with 20 VMs
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Post time 2024-02-23 17:09:33 | Show all posts
zyghom replied at 2024-02-22 23:43
I checked the cable and swapped the SSD with another one - that is not the issue
I shall not reforma ...

Hi there,

Could you please check what partition format  your SSD is, MBR or GPT ?
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