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Hello there,
Here are some potential solutions:
1.Please right click window--click “”setting“---Sound----more sound setting --click "playback"--right click speaker---properties--controller information ---properties---update the driver. You also need to check if the speakers is disabled or not in the playback setting.
2. Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this ... e%20cannot%20start.,driver%20installed%20on%20your%20computer.
3. Here is the driver for you to update,
here is the tutorial https://mega.nz/file/Cwlj3b7R#LD ... fKlA-iAqBAImMgZ3H3Q
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