Upgrade Bios GTR 7 PRO

giellebi

Qualche notizia come bios? Grazie

tuiguang10

Amplypi replied at 2024-02-25 21:29
Hello Beelink,

I recently purchased a GTR7 Pro 7840HS model and am experiencing issues while using ...

Hello there，

Please contact this email address: support-pc@bee-link.com
We will provide you with the appropriate key to activate Windows and the solutions  to troubleshoot your machine.

Have a nice day!

tuiguang10

Hello there，

You can contact this email: support-pc@bee-link.com

We'll send you the latest BIOS file and  tutorial.

Have a nice day!

lightpixel

Why do beelink keep such a secret about your bios updates?
Why do you dont make just a simple download link at the drivers area?
This is a really strange behavier...

tuiguang10

lightpixel replied at 2024-02-15 01:14
Why do beelink keep such a secret about your bios updates?
Why do you dont make just a simple downl ...

Hello there，

We have posted  links  to the driver files on our website.

As for the BIOS file, we do not share it publicly because we are worried that some customers accidentally brush the wrong BIOS and cause the machine to become bricked, thus damaging the machine. Please understand.

If you need to update the BIOS, please feel free to contact us at support-pc@bee-link.com.

Have a nice day!

Amplypi

Hello Beelink,

I recently purchased a GTR7 Pro 7840HS model and am experiencing issues while using the mini PC. I have encountered the following problems:

I would like to request a Windows 11 Pro License Key, as the operating system is not activated.

Lately, I've been encountering issues when playing games; the PC freezes or crashes. Could you please provide me with a BIOS update or any solution for this problem? I've already updated the AMD drivers and attempted to downgrade them, but the issue persists.

Thank you very much!

lightpixel

I was in contact to the support two weeks ago...
no bios update file till now...
and the second issue: There was no vesa braket in my GTR7 pro shipment...
Can you please send me one.
one note: beelink products are good, but the support more than worse...

tuiguang10

lightpixel replied at 2024-03-07 19:31
I was in contact to the support two weeks ago...
no bios update file till now...
and the second issu ...

Hello there，

I'm sorry to make you feel bad.
What is your email account?
We'll investigate that.
Generally, we will reply to the emails sent by customers on the same day in time.

Please send the bottom SN of your second GTR7 Pro machine and your machine purchase record, we will check whether there is any spare parts in stock, and then give you a reply.

This is our after-sales email: support-pc@bee-link.com
Are you sure you didn't send it to the wrong account?

Have a nice day!

lightpixel

ok, I´ll give it a try...

tuiguang10

lightpixel replied at 2024-03-08 21:40
ok, I´ll give it a try...

Hello there，

If you can give us your email account on private message after sending the email, we can provide you with a solution according to your situation as soon as possible.

Have a great weekend!