HDMI issue with SEi12

whoistfd

I have the Beelink SEi12 Mini PC 12th gen Intel i5-12450H, and up until the last prob 3 months all has bee well with the device.  Now, it drops the HDMI display and in order for me to get the display to come back, I need to switch HDMI ports on the device.  I do not have any hibernation setting on Windows 11 pro, as I have taken all that off.  I am not sure what is going with this as it also will randomly blank the screen as well


Tom D--


Serial:1235U3FH20731

Support-03

Hello there,
Is it SEi 1235U or SEi 12450?
Please send us a picture of the SN on the bottom of the PC.

whoistfd

Support-03 replied at 2024-01-17 09:09
Hello there,
Is it SEi 1235U or SEi 12450?
Please send us a picture of the SN on the bottom of the ...

File attached

Support-03

Hello there,
Please uninstall the graphic driver in the device manager and install a new one.
Here is the driver https://beelink.oss-cn-hongkong. ... %201235UDrivers.zip

whoistfd

which driver specifically are we looking to install

Support-03

whoistfd replied at 2024-01-24 21:13
which driver specifically are we looking to install

Hello there,

After you download the file , unzip it , you will see a file named 3_Intel_GFX, this is a graphic driver.

whoistfd

I have completed this and I still have the problem. I have, however, seems that I usually can unplug a HDMI or USB and the video will return.  So, it does not seem to be only attributed to the graphic driver or does it.  Tom

alessiop.kindle

try to install from intel site the Intel® Driver & Support Assistant and let him update all your drivers

Support-03

whoistfd replied at 2024-01-30 05:20
I have completed this and I still have the problem. I have, however, seems that I usually can unplug ...

Hello there,

Please go to control panel--- power option, please reset the power setting .

Support-03

alessiop.kindle replied at 2024-01-30 17:42
try to install from intel site the Intel® Driver & Support Assistant and let him update all your dr ...

Thanks for your support