Chromebox, AUE (Auto Update Expiration)

Bigislandboy

I just purchased this Chromebox on Amazon.  It has not yet been shipped:BEELINK SER5 MAX - AMD RYZEN 7 5800H FULL LOADED VERSION(54W) - 32G RAM+500G SSDDoes
Does Beelink publicize in advance how long the support (Auto Update Expiration) will be for this computer?  I know I can look it up once I setup the machine.  I am hoping it is at least 8-10 years.  If it is not very far out in the future, I may have to return the machine.  Thank you

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.
Our all machines have one year warranty.
If your machine has something wrong, you can send a photo of SN on the bottom of your machine and a photo of your purchase record to us, so that we can know if your machine is under warranty.

Also we will offer you with potential solutions, and help you change a new SSD and RAM an so on, even can replace you with a new machine if your machine is under warranty due to quality issues。

Hope it can help you and have a nice day!

zardos

Where does it say that this is a Chromebox? I think it supports Windows 11.

tuiguang16

Yes, our all machines from our official website come with Win11 pro system pre-installed.
Hope it can help you and have a nice day!