All leader brands publish bios openly. Why do you need such secrecy? You are hiding something from buyers?
Stop this circus and publish all BIOS versions with a detailed description of the changes.
hello, sorry for the inconvenience, we are not hiding anything, just in case some of customers downloading the wrong bios file and brick their pc, so we do not post it on website, wish you could understand, thanks
It seems that by demanding we send you a request for the BIOS files you are creating a lot of work for yourselves. Most advanced hobbyists (who I think are your primary customers) know how to disassemble hardware and update BIOS.
You are protecting the minority of people who don't understand how to update their BIOS.
Make it easier for the majority of people and publish the BIOS files online.
Myke replied at 2024-02-29 19:49
It seems that by demanding we send you a request for the BIOS files you are creating a lot of work ...
HI ,
Sorry for such inconvenience.
From my perspective. Sometimes updating BIOS could have a potential risk to the PC .
and It is not necessarily to update BIOS if nothing wrong with PC most of time. But for our hobbyists who might need BIOS update,
You can also send us SN and BIOS version to confirm .
We will send you the latest files.
But we will take your opinion into consideration . Let`s see in the future.
hello, have checked that, the issue has not be solved by the current latest bios yet, but we will release a new one to fix it in the future, thanks, have a nice day!