SER7 SLOW WIFI DOWNLOAD SPEEDS

Rocketship

Has anyone else received their SER7's only to find out that there may be a design flaw?
My WIFI download speeds are SLOW when using the SER7. I am less than 6 meters away from my router, and on my Apple Macbook, I am getting 100 Mbps ----However, in the same location, my SER7 is only able to get 25 Mbps.

I have tried using an external wifi adapter which solves the slow wifi speed issue on the SER7, but it appears that this only confirms that there is something inherently wrong with the SER7 - maybe too much signal interference within the small form factor that is causing this issue?

Any thoughts or similar experiences?

Rocketship

Hello,

I have tried this, but this does not solve the issue.

I have even tried replacing the stock original card with a WiFi 6E AX210NGW card, and the issue remains.

Slow Wifi Download Speeds

tuiguang6

Hello there,
you can try to unplug the network card and plug it again.
hope it can help you!

Rocketship

tuiguang6 replied at 2023-12-14 16:43
Hello there,
you can try to unplug the network card and plug it again.
hope it can help you!

Hello,

I have tried this by unplugging the network card and plugging it back in, but this does not solve the issue.

I have aslo tried replacing the stock original card with a WiFi 6E AX210NGW card, and the issue remains.

Slow Wifi Download Speeds

tuiguang7

hello, if that so, pls contact our after-sales email: support-pc@bee-link.com, maybe we could send you a network card replacement to try to solve the issue, thanks

m_naves

Hello! I am also having the same problem with my SER7. Did you solve it?

Rocketship

m_naves replied at 2024-02-05 00:35
Hello! I am also having the same problem with my SER7. Did you solve it?

Hello,

The Issue has not been solved. I've tried everything. I contacted Beelink, and they sent me a replacement Wificard, but the issue remains.

I am certain that the wifi issue is caused by the metal enclosure (design flaw). I gave up and ended up purchasing an external TP-Link AX1800 WiFi 6 USB Adapter, which resolved the slow wifi speeds.

tuiguang7

m_naves replied at 2024-02-05 00:35
Hello! I am also having the same problem with my SER7. Did you solve it?

Hello there,
Here are some potential solutions:
1.Please make sure your WIFI signal is full.
2. Make sure that the distance between the PC and the router is less than 6 meters.
3. Please uninstall the wifi driver and then resatart the PC to see if it works.
4. Please right click the windows ---setting -troubleshooting ---other toubleshooters--- internet---run , let the PC diagnose the problem and solve it automatically.
5.Please update the driver.
Driver:  https://mega.nz/file/Cwlj3b7R#LD ... fKlA-iAqBAImMgZ3H3Q 
Tutorial:  https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js

6. Go to device manager , click the property of the Intel WiFi driver ---advanced--choose property 802 ax, value also choose 802 ax.  

7. Please clear the CMOS.  Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes.

8.Please right click the windows--computer management--double click Services--①Wlan  auto config--start the service, ②WWAN Auto config ---start the service.

rohinj

Hi

I am having the same problem. The connectivity to 5ghz wifi is very poor.
Any solutions?

Thanks

tuiguang7

hello, pls try to open the box and then unplug the network card and then plug it back to see if that could work, thanks