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New SER5 MAX 5800H Boots up on UEFI Screene

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Post time 2023-11-26 10:51:21 | Show all posts |Read mode
Hello! I just purchased a brand new SER5 MAX 5800H. It is my first PC. When I booted it up, it took me to a menu dubbed 'UEFI Interactive Shell v2.2.' I don't know what I am supposed to do on this screen. I have attached a picture.

The Screen.

The Screen.
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Post time 2023-11-27 10:12:28 | Show all posts
Please press F3 and press Enter. Then Press F4 and press enter, it will be back to normal.
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Post time 2023-11-29 15:12:10 | Show all posts
I have the same problem. Pressing these key combinations did not change anything.
The SSD disk is not defined in the BIOS. I connected an SSD disk from Ser 5 via a USB adapter to a laptop, it's working. I installed another working SSD disk in Ser5, there is no result. What to do?
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Post time 2023-11-29 16:36:44 | Show all posts
about this issue, pls contact our after-sales email,  support-pc@bee-link.com . thanks
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