SER5 MAX incorrect power supply adapter (200-240v instead of 100-120v)

thalesmms

Dear support (and users),


My problem is precisely the opposite of what these two users ([NEW]Beelink Forum (bee-link.com) & Beelink Forum (bee-link.com)) had:

I bought a SER5 MAX from Beelink (through the local Brazilian distributor), but it came with an 200-240v AZW12019063-0A3 adapter, instead of the 100-120v AZW11019058-OA2 adapter, which is the proper one for countries like mine (Brazil).

In the other two cases I mentioned, Beelink has stated that the 100-120v AZW11019058-OA2 adapter is actually 100-240v. Is this also true for the 200-240v AZW12019063-0A3? I mean, is it also suitable for 100-120v countries?

If the answer is negative, how and where can I get a proper 100-120v adapter for the SER5 Max in Brazil?


Thank you all!

Thales

tuiguang7

hello, it could support 100-120V too, if you are still worried about that, you could buy a US plug power adapter, only US version it marked with 100-120v.  Hope it helps, Have a nice day!

thalesmms

Thank you very much!

Just for curiosity... Is there any official way for me to somehow buy/acquire/receive an US plug power adapter? I mean, in a way recommended by Beelink.

Once again,
Thank you all for your attention and time!
Thales

KeeganLarkin

Use a Voltage Converter: As a temporary solution, you can use a voltage converter that converts 100-127v to 200-240v. Ensure the converter can handle the power requirements of your SER5 MAX.

tuiguang6

Hello there,
pls contact our after-sale eamil:support-pc@bee-link.com,we will tell you how to purchase the power supply.