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Mini S Pro 12 Image Pixelation?

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Post time 2023-11-24 00:27:46 | Show all posts |Read mode
I recently purchased a Mini S Pro 12 with Windows 11 Pro. It is connected to my HP Pavilion 32 QHD monitor using the provided HDMI cable.  But the images seem to be blotchy and "cartoonish".  The video card is set to the recommended values of 2560x1440@59.95 Hz, using 8-bit SDR color.  I tried to upgrade the Intel UHD graphics driver, but it didn't work.  I also upgraded the HP Pavilion 32 monitor driver.  The images seem to be worse the smaller they are, which suggests to me that there is some clunkier resolution taking place.  Any ideas?
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Post time 2023-11-24 21:46:38 | Show all posts
Hello there,

What is the Color format ?
If it is RGB , please change it to YPbPr
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 Author| Post time 2023-11-24 23:47:04 | Show all posts
Support-03 replied at 2023-11-24 21:46
Hello there,

What is the Color format ?

Unfortunately the monitor does not have a YPbrPr input.  However, as I was inspecting the monitor inputs, I noticed that there is a DisplayPort.  I believe I have an HDMI to DisplayPort cable somewhere, so I'm going to try that.  In the meantime, I also opened a ticket with BeeLink support.
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Post time 2023-11-25 13:37:01 | Show all posts
vitalet replied at 2023-11-24 23:47
Unfortunately the monitor does not have a YPbrPr input.  However, as I was inspecting the monitor  ...

Hello there,

Do you have the color format ycbcr444  or ycbcr420 ?
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 Author| Post time 2023-11-26 04:19:24 | Show all posts
RGB?  But this morning I solved the problem with some driver upgrades from Tech Support.  Thank you for your help!
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Post time 2023-11-27 17:05:13 | Show all posts
You are welcom, we are glad that to help you.
If you have any questions, you can contact us for free.
Have a nice day!
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