When I turn on the PC it gets stuck on the Beelink home page

Manu

When I turn on the PC it gets stuck on the Beelink home page, it doesn't get out of there, I already tried the 10 seconds with a clip in the CMOS.
I attach the data from my mini pc.
Can you help me please?
Gemini T34-M
SN: 3450H1DG30599
T34M-C-6128TDOW64PRO


Beelink Gemini T34-M Intel® N3450 2.2GHz DDR 6GB RAM 128GB SSD ROM bluetooth 5.8G Wifi Windows 10 Mini PC 4K Dual View Display Support M.2 SSD SATA 2242

Order No.96034289
Order Date:21.01.31

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

Here is our Beelink Support team email address---Support-PC@bee-link.com, please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the photo of your purchase record.

It is more convenience for us to help you solve this issue through email.

Hope it can help you and have a nice day!