number of Error Log entries increased

linuxuser · Post time 2023-11-05 05:54:42

Edited by linuxuser at 2023-11-05 06:22

After I have setup the most things with my SERMax 6 I got this warning mail from smartmontools

Device: /dev/nvme0, number of Error Log entries increased from 262 to 263. In the meantime it is 270. No idea, why it says "unsafe shutdowns".

SMART/Health Information (NVMe Log 0x02)
Critical Warning: 0x00
Temperature: 37 Celsius
Available Spare: 100%
Available Spare Threshold: 5%
Percentage Used: 0%
Data Units Read: 2.173.047 [1,11 TB]
Data Units Written: 2.786.437 [1,42 TB]
Host Read Commands: 9.099.666
Host Write Commands: 10.710.028
Controller Busy Time: 112
Power Cycles: 57
Power On Hours: 57
Unsafe Shutdowns: 18
Media and Data Integrity Errors: 0
Error Information Log Entries: 270
Warning Comp. Temperature Time: 0
Critical Comp. Temperature Time: 0
Temperature Sensor 1: 37 Celsius
Temperature Sensor 2: 48 Celsius
Temperature Sensor 8: 37 Celsius

Copy the Code

Checking again a few minutes after my posting.

Error Information (NVMe Log 0x01, 16 of 16 entries)
Num ErrCount SQId CmdId Status PELoc LBA NSID VS
0 271 0 0x0008 0x4005 0x028 0 0 -

Copy the Code

So the error increased again. I decided to return it to Amazon and ordered a new one. I am not amused, after now nearly everything worked.

beelink · Post time 2023-11-06 17:07:58

Hello there
To address this issue, consider taking the following steps:

1.Check the power supply: Ensure that your system is connected to a stable power source. If you have been experiencing frequent power outages or surges, consider using an uninterruptible power supply (UPS) to provide a consistent power flow.

2.Verify connections: Make sure that the NVMe storage device is securely connected to the motherboard or any other relevant components. Loose connections or faulty cables can lead to unexpected shutdowns.
3.Check for software conflicts: Review any recently installed software or updates that may interact with the storage device. Incompatibilities or conflicts could be causing the unexpected shutdowns

linuxuser · Post time 2023-11-06 22:52:00

Edited by linuxuser at 2023-11-06 22:55

The whole box was never opened. I did not notice any problems with the power source. IMHO it is this special Crucial NVME model

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.2.0-36-generic]
Model Number:                      CT1000P3PSSD8
Serial Number:
Firmware Version:                P9CR40A

The errors grow and grow.

Error Information (NVMe Log 0x01, 16 of 16 entries)
Num ErrCount SQId CmdId Status PELoc LBA NSID VS
0 291 0 0x0014 0x4005 0x028 0 0 -

Copy the Code

A mini pc from a competitor with a "noname brand NVME", which I don't like a lot, I think Beelink is a lot better designed, has 0 errors. If the problem is my powersource I should have errors there too.

I would prefer a more expensive Beelink, but with a better NVME. Reviews of this NVME are always bad compared to others.

Support-03 · Post time 2023-11-07 10:33:24

Hello there,

Could you please send us a picture of SN on the bottom of the PC ?
Is it SER6 MAX 7735 or SER6 MAX 6900 ?