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T4 hangs continuously, unusable

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Post time 2023-11-02 04:59:58 | Show all posts |Read mode
Edited by darkmanta at 2023-11-03 22:50

Hi,
I have a Beelink T4 with z8500 CPU (SN 8500HQCH40129). It was working well for a while and I liked it a lot, but now it hangs very randomly after only few minutes of activity. I can't work for more than 10 minutes.

I have triyed many linux distros, ubuntu based, debian based, open media vault, arch based, Linux lite, MxLinux, with small footprint, the problem is always the same. It seems there is no relationship with CPU surcharge, temperature, eMMC activity, software in use, memory occupation. I have already reset the bios to the defaults with no change.

Can you suggest anything to try to make it stable again?

Update: I have made a full memory check, it's clean, no errors. The system hangs even if I boot from USB and never use the internal eMMC. Moreover, as I said on a different thread, very often the system boots on EFI shell without any apparent reason.

Is there a BIOS update?

Thank you
Stefano


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Post time 2023-11-09 15:37:35 | Show all posts
Hello there.

Sorry for the late reply.

Could you please send us a picture of  SN code at the bottom of machine?

Here are some potential solutions:
1.Update BIOS
Could you please send us a picture about bios version on the bios main page?
This is the tutorial: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
Then we can see if there is a updated bios file.
2.Reinstall system:
This is the system file: https://mega.nz/file/nz4GURKT#XH ... 26c3bw4_jaASIYYDKZk
This is the tutorial: https://beelink.oss-cn-hongkong. ... ystem%20Tutoria.pdf

Looking forward to your reply so that we could help you better.
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