SEI10V3-G

arian@fmps.com

I am looking for the original audio driver that came with this model. I can't get my sound to work and it says everything is up to date and it shows it's playing audio, however no sound is playing

Support-03

Hello there,

Could you please send us a picture of SN on the bottom of the PC ?

arian@fmps.com

IT IS 1035G2GF50063

arian@fmps.com

Support-03

Hello there,

Here is the driver for your reference  https://mega.nz/file/K2YHTbrI#PZ ... 4G8pnRgC8wfnfdHLmwc

arian@fmps.com

Ok so when I extracted all the audio files and clicked on the "Install Package.bat" file CMD prompt is giving me this error, I also attached a screenshot below

pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\ExtRtk_8703\HDX_RTK.inf"

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\ExtRtk_8703\HDX_RTK.inf"
Microsoft PnP Utility

Processing inf :            HDX_RTK.inf
Adding the driver package failed : Access is denied.


Total attempted:              1
Number successfully imported: 0

pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\Codec_8703\HDX.inf" /install

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\Codec_8703\HDX.inf" /install
Microsoft PnP Utility

Processing inf :            HDX.inf
Adding the driver package failed : Access is denied.


Total attempted:              1
Number successfully imported: 0

pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekAPO_685\RealtekAPO.inf" /install

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekAPO_685\RealtekAPO.inf" /install
Microsoft PnP Utility

Processing inf :            RealtekAPO.inf
Adding the driver package failed : Access is denied.


Total attempted:              1
Number successfully imported: 0

pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekHSA_180\RealtekHSA.inf" /install

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekHSA_180\RealtekHSA.inf" /install
Microsoft PnP Utility

Processing inf :            RealtekHSA.inf
Adding the driver package failed : Access is denied.


Total attempted:              1
Number successfully imported: 0

pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekService_171\RealtekService.inf" /install

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pnputil -a "C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio\Realtek\RealtekService_171\RealtekService.inf" /install
Microsoft PnP Utility

Processing inf :            RealtekService.inf
Adding the driver package failed : Access is denied.


Total attempted:              1
Number successfully imported: 0

Done

C:\Users\Niko\Downloads\SEI_IB1_Drivers_Win10_V0.2_20200728\SEI_IB1_Drivers_Win10_V0.2_20200728\5.Audio>pause
Press any key to continue . . .

Support-03

arian@fmps.com replied at 2023-11-02 23:14
Ok so when I extracted all the audio files and clicked on the "Install Package.bat" file CMD prompt  ...

Hello there,

① Please right click window--click “”setting“---Sound----more sound setting --click "playback"--right click speaker---properties--controller information ---properties---update the driver. You also need to check if the speakers is disabled or not in the playback setting.

② Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this ... e%20cannot%20start.,driver%20installed%20on%20your%20computer.

arian@fmps.com

Yeah this is what I ended up doing after I made my last post. I just extracted all the drivers and went into the device manager and pointed the "High definition" audio driver to the extracted folder. Then it picked up the realtek driver so I knew it was going to work and it did, Thanks again

Support-03

arian@fmps.com replied at 2023-11-07 03:20
Yeah this is what I ended up doing after I made my last post. I just extracted all the drivers and w ...

Glad to hear that.
Cheers!