MINI S Can't Restart or Turn On While Still Hot

zann

Hello,

I'm experiencing an issue with my MINI S that I hope someone can help me with. My MINI S runs normally without any problems, but when I try to restart it or power it on again while it's still hot (after regular usage), it refuses to start. The only thing I hear is the noisy fan, but there's no display on the screen.

Usually, I have to let it cool down completely before it will power on again. This is quite inconvenient as I can't easily restart it whenever I want.

One additional detail to note is that during my regular usage, the temperature typically ranges between 50-60°C.

I'm using Ubuntu, which I installed on an additional 256GB SATA SSD. Furthermore,
I haven't made any changes to the hardware.

Any guidance or suggestions would be greatly appreciated.
Thank you for your help!

tuiguang16

Hello there,

May I ask you that you mean you can not restart your machine at any time?
Or you mean just when your machine is very hot, you can not restart your machine?

And may I ask you that your machine has the issue of overheating?

Looking forward to your feedback so that we can help you better.

zann

my reply need moderation
please help. this is my only PC and it still wont turn on

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.
Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:


1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!

lesliegrant

I have the same problem. If the Mini S PC is lightly loaded, it runs ok. If the load increases (hotter) and I restart the Mini S, sometimes I have to wait for the PC to cool before it will re-boot. The fan does not provide enough cooling. Can the fan be controlled by software so it can go faster?

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

Maybe there is something wrong with your fan.

Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:


1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!

lesliegrant

tuiguang16 replied at 2023-11-08 13:37
Hello there,

Thanks for your letter and sorry for the late reply.

I have sent an email to support.
Thanks.

tuiguang16

You are welcome, we are glad that to help you.
And our support team will help you solve your issue.

Have a nice day!