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U59 problematic unit shipped no response from Beelink support

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Post time 2023-10-17 05:59:45 | Show all posts |Read mode
I contacted Beelink Support and was told to ship my problematic unit to a US address, 181 S E St, San Bernardino, CA 92401, and let them know the carrier and tracking number. No RMA# is available. However, I asked some follow-up questions in 3 emails since 9/18 and got no response. I figured the support is located in China and they are about to take a long break. So I shipped out the problematic unit on 10/12 and emailed the tracking number to support. I have not got any response so far.
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 Author| Post time 2023-10-17 22:39:39 | Show all posts
Finally, I just got their response this morning.
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Post time 2023-10-18 09:07:32 | Show all posts
bjunyunwabk replied at 2023-10-17 22:39
Finally, I just got their response this morning.

We do not provide RMA, please send us the tracking number via email after mailing
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