GTR7 Pro USB-C Problems

dds_fr_06 · Post time 2023-10-11 04:23:15

Hello,
I plugged in an external USB-C SSD in my GTR7 Pro but didn't get the performance I expected.
With a USB-C -> USB3.2 adapter, it seems to work better.
There doesn't seem to be a driver problem ???
Is there a motherboard bios update that needs to be done ?
USB-C Façade Avant.jpg

Sincerely.

tuiguang13 · Post time 2023-10-11 15:40:23

Hello there,
Could you pls contact our email:Support-PC@bee-link.com,then tell us the bios version of your PC?
Have a nice day!

dds_fr_06 · Post time 2023-10-11 17:03:22

Hello,
Don't you see the bios version of my GTR7 Pro in the Cpu-Z image ?
It's the GTRP01_P5C6V29.
Sincerely.