Help! Brand new GTR-7 Keyboard/Mouse Random Freeze for a few seconds!

jibunnokage

Help!  Brand new GTR-7 Keyboard/Mouse Random Freeze for a few seconds!  Completely random, does not matter what applications are running or when.  The mouse and keyboard just freeze for a few seconds only to recover.  BRAND NEW GTR7... HELP!

tuiguang10

Hello there,

Thanks for your letter and sorry for the late reply.
Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:


1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!