Please select To the mobile version | Continue to access the desktop computer version
123
Return to list New
Author: paulcoffee

USBC port

[Copy link]

0

Threads

597

Posts

2001

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2001
Post time 2023-10-26 09:39:02 | Show all posts
hello, thanks for your information, will check it and then get back to you, have a nice day!
Reply Support Not support

Use magic Report

0

Threads

597

Posts

2001

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2001
Post time 2023-10-26 10:32:48 | Show all posts
hello, pls send us a picture of the sn code on the bottom of the machine, thanks
Reply Support Not support

Use magic Report

0

Threads

597

Posts

2001

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2001
Post time 2023-10-26 11:29:47 | Show all posts
from the pictures, your machine should be ser 3750, not ser 5700
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-27 13:28:13 | Show all posts
tuiguang7 replied at 2023-10-26 10:32
hello, pls send us a picture of the sn code on the bottom of the machine, thanks

bottom of beelink
5700u.jpg
Reply Support Not support

Use magic Report

0

Threads

597

Posts

2001

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2001
Post time 2023-10-27 16:54:44 | Show all posts
hello, sorry for that, ser 3750's type c port does not support video outputting,sorry for that, have a nice day!
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-27 22:33:53 | Show all posts
tuiguang7 replied at 2023-10-27 16:54
hello, sorry for that, ser 3750's type c port does not support video outputting,sorry for that, have ...

Who do I talk to about getting refund ?  It shows TRIPLE DISPLAY when I purchased it.
Reply Support Not support

Use magic Report

1

Threads

22

Posts

89

Credits

Member

Rank: 2

Credits
89
Post time 2023-10-28 01:59:33 | Show all posts
paulcoffee replied at 2023-10-27 22:33
Who do I talk to about getting refund ?  It shows TRIPLE DISPLAY when I purchased it.

yea this is kind of weird i will admit that.  the beelink website advertises this as having triple display and clearly indicates USB C video output works on this device.  
Reply Support Not support

Use magic Report

0

Threads

597

Posts

2001

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2001
Post time 2023-10-28 10:13:17 | Show all posts
kramer987 replied at 2023-10-28 01:59
yea this is kind of weird i will admit that.  the beelink website advertises this as having triple  ...

hello, pls contact us by email: Support-PC@bee-link.com, pls send us your purchase record and this forum link too, then we could know what it is the issue, thanks, and normally only within one month, you could get a refund. have a nice day!
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list