BEELINK SER6 PRO MAX 6900HX - Fan noise

dle.int · Post time 2023-09-23 05:59:30

Edited by dle.int at 2023-09-23 06:37

Hello, I just bought the Beelink Ser6 Pro Max 6900HX, when the CPU temperature reaches 79 degree the fan noise is very loud.
I saw that in the bios there is a FAN CONTROL section, but I do not know what to put as values, the bios is recent it dates from August 2023.

The values as
Low temperature - Medium temperature - hight temperature and PWM low - PWM medium - PWM high,what do I need as a value for the fan to run slower after 78 degree.

Thank you for the feedback

tuiguang7 · Post time 2023-09-23 10:18:42

Hello there, could you pls send us the picture of the page that (Low temperature - Medium temperature - hight temperature and PWM low - PWM medium - PWM high). then we could check it, thanks

stevenhhsaw · Post time 2023-09-23 17:04:14

Edited by stevenhhsaw at 2023-09-23 17:16

I am having the same issue with my brand new 6600H purchased from Amazon and need help immediately. CPU temp reaches 79deg on idle.

Attached picture

Its not good to not have 24/7 support service.

I need help before the return policy ends

Its not nice to have this on a brand new system

dle.int · Post time 2023-09-23 19:57:45

tuiguang7 replied at 2023-09-23 10:18
Hello there, could you pls send us the picture of the page that (Low temperature - Medium temperatur ...

Hello, thank you for the return, here are the pictures.

tuiguang7 · Post time 2023-09-25 09:20:35

dle.int replied at 2023-09-23 19:57
Hello, thank you for the return, here are the pictures.

thanks for that, will check it with the technical staff, and then get back to you.

tuiguang7 · Post time 2023-09-25 09:22:00

stevenhhsaw replied at 2023-09-23 17:04
I am having the same issue with my brand new 6600H purchased from Amazon and need help immediately. ...

hello, could you pls send the picture of your sn code on the bottom of the machine and your bios version to our after-sale email, then we could check if you need to flash the bios , thanks. email: support-pc@bee-link.com

tuiguang7 · Post time 2023-09-25 09:24:51

dle.int replied at 2023-09-23 19:57
Hello, thank you for the return, here are the pictures.

Hello, they said this machine could not change the fan parameters, my friend, sorry for that, if your machine has heat issue, you could try to do the things below, thanks.
Turn off the Turbo： Go to control panel ---power option--change to high performance---change plan setting---change advanced powr option---processor power management--change it to 99%

dle.int · Post time 2023-09-25 20:20:25

Thank you, I look forward to your return. Good day

tuiguang7 · Post time 2023-09-26 09:20:25

dle.int replied at 2023-09-25 20:20
Thank you, I look forward to your return. Good day

hello, pls check the last post. they said it could not be changed. sorry for that.

dle.int · Post time 2023-09-26 14:21:15

Hello, too bad, I have changes to 99 percent but unfortunately the processor reaches + 80 degrees in games. My son has the GTR5 5900HX and a bios had corrected this same problem of ventilation noise at the time, it heats up a little more but less noisy than this one. Hoping a bios changes this. In any case, thank you for responding quickly and have a nice day.