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SER5 5800H keeps disconnecting HW

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Post time 2023-09-21 21:58:41 | Show all posts |Read mode
This has happened approximately 3 times now.
My SER5 Pro 5800H would randomly reboot and windows will stop detecting the WiFi and Bluetooth as well as USB-C port.
The only solution would be to shutdown, clear cmos, reboot, get bitlocker recovery, logon.

This has become super annoying. Please help me out here.


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Post time 2023-09-22 09:51:53 | Show all posts
hello, sorry for the trouble. pls contact us via email to send us the sn code on the bottom of the machine and your bios version: support-pc@bee-link.com, then we could check if you need to update the bios, thanks
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