SER5 5800 Radeon Timeout Issue

amisk

Brand new SER5 Pro E and am having a problem playing back video files.

Tried updating the Radeon drivers as it mentioned the drivers and software were out of sync. After a bit of a fight I had the latest (23) drivers installed. Regardless of which software I tried (Potplayer, VLC, Windows media) the display would immediately try to fullscreen and crash when playing back an mp4 file from my cameras. AMD driver timeout was detected.  Have since tried the radeon version included in the driver package; as well as removing all and letting windows install its simple driver - but am still unable to play anything. Thoughs?

tuiguang7

Hello there, pls try to uninstall the graphic driver firstly and then update it.
Driver:   https://mega.nz/folder/agkDyYJR#IdBuES-SQi37XHEe37gTuA
Tutorial:  https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js
Hope it helps, Have a nice day!

fxnoob

Maybe something is crashed in video driver files, reinstalling over it won't fix, use the amd cleanup utility that you download from amd site, then install the new driver or the one provided by support.