GTR7 7840HS No Bluetooth Device showing up

strabao

Hello,

Brand new install on Windows 11 and Bluetooth does not show up under Device Manager (and obviously Bluetooth is not working).
I have tried reinstalling Beelink latest Bluetooth drivers as well as Intel's, but it does not change anything...

Is anyone having the same issue ?

Support-03

Hello there,

Sorry for the trouble. Don't worry, the PC has one-year warranty.
Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ? Let's do some troubleshooting. Here are some potential solutions:
s. 
1. Please uninstall the Bluetooth driver and then restart the PC to see if it works. 
2. Please right click the windows ---setting -troubleshooting ---other troubleshooters--- Bluetooth---run , let the PC diagnose the problem and solve it automatically. 
3.Please update the driver.  Here is the driver https://mega.nz/file/DjoAlawT#cN ... OXvJ88n3FcoDbubmznY
4. Please go to computer management---service and applications---services---find the Bluetooth--right click it and restart it.
5.Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button for about 10 seconds , restart the PC after ten minutes.

strabao

Hello I did step 1 to 5, and clearing the CMOS was the key !
It is now working fine.
Thanks,