Speakers not showing again

amdbeelink · Post time 2023-09-07 11:52:27

Edited by amdbeelink at 2024-04-04 20:33

EDIT: CMOS reset fixed it (turn off PC, unplug HDMI and use a pin to
press the Cmos button on the front for 5+ seconds, then wait a minute)
If anyone can explain why this works, comment below thanks.

EDIT April 2024: Speakers failed again after a restart. So I shut down, unplugged everything except keyboard & mouse at the back, then pinned the cmos button for 10 seconds. Booted up....... still no speakers.... then I did another RESTART and bam it works. I don't know why but okay :D

Windows 10. Beelink AMD Ryzen 7 mini PC. Frequently in the morning
(after the PC was off/ standby overnight) the speakers are not showing
up in the sound settings (only HDMI monitor shows as sound output
device). Please help.

tuiguang7 · Post time 2023-09-07 15:53:41

Hello there, , could you pls send us a picture of the sn code on the bottom of the machine? then we could send you the driver to update to see if that could work, thanks.

amdbeelink · Post time 2023-09-07 11:56:30

amdbeelink · Post time 2023-09-10 17:12:33

Edited by amdbeelink at 2023-09-10 20:01

D37502CF50384

Driver link would be much appreciated because I couldn't find it.

amdbeelink · Post time 2023-09-11 12:37:10

Edited by amdbeelink at 2023-09-11 12:46

Any ideas on the driver?

SER3-37-E

tuiguang7 · Post time 2023-09-11 16:18:13

Hello there,
sorry for the late reply.
Driver: https://mega.nz/file/vjpElY4A#j4 ... 5hFCjlcSIsGQd6NDUfE
Tutorial: https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js
Hope it helps, Have a nice day!

amdbeelink · Post time 2023-09-11 17:55:48

Edited by amdbeelink at 2023-09-11 18:01

I downloaded and unzipped, folder seems to have only LAN , BT & WIFI folders? But I need audio.

Following the update driver steps for other devices, PC said "unable to install your PCI device"

Or, if I try to update "high definition audio device" it says "the best drivers... are already installed"

Magister · Post time 2023-09-11 22:24:16

I have always had this problem with my 1+ year old SER5 5600H, in Windows and Linux, you just need to reboot... I never found a solution for this.

amdbeelink · Post time 2023-09-12 12:23:27

Edited by amdbeelink at 2023-09-12 13:17

I wish rebooting still worked. Actually I use the mono output from my LG monitor. Mono is good enough for me but it has a whine which is driving me crazy. External usb soundcard also has a whine.

This issue is making me want to change my PC, even though it's a few months old.

I need to use a comfy compact keyboard (I use a $100 thinkpad external laptop style keyboard which is only compatible with Windows 10) otherwise I would upgrade to Win 11.

If anyone has a solution that would mean I don't need to buy a new PC, I would be very greatful.

tuiguang7 · Post time 2023-09-12 16:10:18

Please try to clear cmos to see if that could work, pls unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 5-10 seconds.A few minutes later, plug the power supply and HDMI cable, turn on the PC again.