a solution to read thunderbolt 3 with eq12?

platini76

is there a solution? an adaptor?

it reads peripherical but not disks.
thanks for help me.

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

Please email us with belowing information:
Here is the email address---Support-PC@bee-link.com


1. Please tell us your problems again.
2. Please send us the photo of SN on the bottom of your pc and the purchase record.
3. Could you please send us these two pictures? (The method of entering the BIOS is to press delete all the time at the boot interface)
1. BIOS save&exit page
2. NVME  Configuration in BIOS chipest (path: Chipset→PCH-IO Configuration→NVME Configuration).

It is more convenience for us to help you solve this issue through email.

Looking forward to your information.
Have a nice day!
Yuki

juanitaburg

I also face the same problem when doesn't read disks. Can I also email for you? Thanks.

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

Of course, you can email us, and our support team can help you solve this issue.

Looking forward to your email.