SER 5 Sound not working with Linux Mint 21.1

mexjim

I recently received a SER 5 AMD Ryzen 7 5800H and installed linux mint 21.1 and did all the updates.  The only problem I've found is the sound does not work.  I've done some research and it seems others have had similar problems.  Any ideas?

Also, if I use a Soundblaster USB dongle the sound is fine.

tuiguang7

Hello there,

Please unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 5-10 seconds.A few minutes later, plug the power supply and HDMI cable, turn on the PC again.

You could try to go to linux website :  https://kernel.org/ , and then download the driver and update it to see if that could work, thanks.