M.2 SSD not recognized

Gaditonecy · Post time 2023-07-02 04:08:01

Hello,

When I boot in to bios, no SSD is recognized. I've tried with the SSD that came with the machine as well as a Samsung drive I purchased. Neither are recognized. Any advice?

I also would like any new firmware available.

Thanks

Gaditonecy · Post time 2023-07-03 00:16:55

I had an NVMe, not a SATA drive. please disregard.

I do desire the firmware though

Support-03 · Post time 2023-07-03 21:08:45

Hello there,

May I have a picture of SN on the bottom of the PC ?
And what is your latest BIOS version ?

Gaditonecy · Post time 2023-07-03 22:50:42

Thanks for the help!