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GTR6 TPM Support

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Post time 2023-06-07 15:00:44 | Show all posts |Read mode
I am using Beelink Ryzen 9 6900HX; I manage to go into AMI Bios and search for the TPM option to enable me to upgrade to Windows 11, but I need help locating the TPM option. Please advise the menu path for TPM.
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Post time 2023-06-07 23:04:51 | Show all posts
Hello there,

What is your latest BIOS version ?
Please send us a picture of the SN on the bottom of the PC.
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 Author| Post time 2023-06-09 15:47:47 | Show all posts
Support-03 replied at 2023-06-07 23:04
Hello there,

What is your latest BIOS version ?

The AMI version number is : 2.22.1282

SN:6900H2CH60144

SN:6900H2CH60144
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Post time 2023-06-09 19:47:51 | Show all posts
Hello there,

① Please right click the windows---device manager--security devices, then you check if you can see the TPM 2.0 there.
② Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page.
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 Author| Post time 2023-06-11 15:33:21 | Show all posts
Support-03 replied at 2023-06-09 19:47
Hello there,

① Please right click the windows---device manager--security devices, then you check  ...

(1) I have tried more than five times, and the result is the same. I cannot see the TPM device here. I can only see AMD PSP 10.0 Device only in the [img][/img]Security Device section.

(2) Please refer to my screen capture for AMI Bios Main Menu
Security Device.JPG
Bios.GIF



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Post time 2023-06-12 01:33:00 | Show all posts
alexhalim replied at 2023-06-11 15:33
(1) I have tried more than five times, and the result is the same. I cannot see the TPM device her ...

Hello there,

Please check the BIOS files in your private message
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 Author| Post time 2023-06-13 11:02:25 | Show all posts
Support-03 replied at 2023-06-12 01:33
Hello there,

Please check the BIOS files in your private message

Dear Support, I followed your instruction and applied your latest Firmware.  
It works perfectly now.  Thanks for your great support.
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Post time 2023-06-13 19:51:32 | Show all posts
alexhalim replied at 2023-06-13 11:02
Dear Support, I followed your instruction and applied your latest Firmware.  
It works perfectly n ...

Hello Alex,

You are very welcome.
Have a nice day.
Cheers.
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